CONTACT US

We're here to help with questions about your order, products, sizing, shipping, returns or anything else related to shopping with Azhawaiian.

For questions about an existing order, please include your order number so our customer support team can assist you more efficiently.

CUSTOMER SUPPORT

Email:
support@azhawaiian.com

Phone: +1 (303) 927-0723

Support Hours:
Monday–Friday
9:00 AM–5:00 PM Eastern Time

BUSINESS ADDRESS

Azhawaiian is owned and operated by NETECOM LLC.

Azhawaiian

1500 N Grant St Ste R
Denver, CO 80203
United States

Please note: This is our business contact address. Do not send product returns to this address unless our customer support team specifically instructs you to do so.

ORDER SUPPORT

When contacting us about an existing order, please include:

  • Your order number
  • The email address used to place the order
  • A brief description of your question or issue

If you are reporting a damaged, defective, incorrectly printed or incorrect item, please also include a clear photo of the product showing the issue.

ORDER CHANGES & CANCELLATIONS

If you need to change or cancel an order, please contact us as soon as possible.

Order changes and cancellation requests must be submitted within 24 hours of purchase.

After this period, production may already have begun and changes or cancellations may no longer be available.

PRODUCTION & SHIPPING

Our products are produced and packed in Vietnam before shipment.

Please allow:

Production & Handling: Up to 7 days
Estimated Shipping Transit: Approximately 7–14 days after dispatch

Azhawaiian currently ships to:

  • United States
  • European Union countries
  • United Kingdom
  • Canada
  • Australia

Within the United States, we currently do not ship to Hawaii, Puerto Rico, Guam, the U.S. Virgin Islands, American Samoa, the Northern Mariana Islands, or APO/FPO/DPO military addresses.

Standard shipping rates and international tax or customs information are available in our Shipping & Delivery Policy.

Orders of $75 USD or more qualify for free standard shipping.

RETURNS & REFUNDS

If your item arrives damaged, defective, incorrectly printed or different from what you ordered, please contact us within 14 days of delivery.

Eligible product issues may be resolved with either a replacement or refund.

For complete eligibility requirements, cancellation terms and applicable regional consumer rights, please review our Returns & Refunds Policy.

NEED HELP?

Whether you're preparing for a vacation, choosing the right size or checking on an existing order, our customer support team is here to assist.

Please contact us using the email address or phone number listed above.