PRIVACY POLICY

Last Updated: August 19, 2026

This Privacy Policy describes how Azhawaiian (“Azhawaiian,” “we,” “us,” or “our”) collects, uses, discloses, and protects personal information when you visit, use, or make a purchase from azhawaiian.com (the “Site”), communicate with us, or otherwise interact with our services.

By using the Site, you acknowledge the practices described in this Privacy Policy.

This Privacy Policy applies to information collected through our online store and related services. It does not apply to third-party websites or services that maintain their own privacy policies.

1. PERSONAL INFORMATION WE COLLECT

The personal information we collect depends on how you interact with our Site and services.

Information You Provide to Us

When you place or attempt to place an order, contact customer support, subscribe to marketing communications, submit personalization information, or otherwise interact with us, we may collect information such as:

• Name
• Email address
• Phone number
• Billing address
• Shipping address
• Order and transaction information
• Products, sizes, and options selected
• Personalization information
• Images, text, names, dates, or other content submitted for customized products
• Customer service communications
• Marketing preferences
• Account information, where applicable

Payment Information

Payments are processed through Shopify and applicable third-party payment providers.

Depending on the payment method used, payment providers may process information necessary to authorize and complete your transaction.

For your security, Azhawaiian does not ask customers to send full credit or debit card numbers, CVV/security codes, online banking passwords, or similar sensitive payment credentials through email or customer service communications.

Device and Usage Information

When you browse or use our Site, certain information may be collected automatically, including:

• IP address
• Browser type
• Device type
• Operating system
• General location derived from your IP address
• Referring website
• Pages and products viewed
• Searches performed on the Site
• Shopping cart activity
• Date and time of visits
• Interactions with the Site
• Cookie and similar technology identifiers

This information may be collected through cookies, pixels, log files, and similar technologies.

2. HOW WE COLLECT PERSONAL INFORMATION

We may collect personal information:

• Directly from you
• Automatically when you use the Site
• Through Shopify
• Through payment providers
• Through production and fulfillment providers
• Through shipping and delivery providers
• Through customer service and communication tools
• Through analytics and advertising providers, where applicable
• Through other service providers that support operation of our store

3. HOW WE USE PERSONAL INFORMATION

We may use personal information for the following purposes.

Order Processing and Fulfillment

We may use your information to:

• Process orders and transactions
• Produce and personalize products
• Arrange fulfillment and delivery
• Provide order confirmations
• Provide tracking information
• Process replacements or refunds
• Address order-related issues

Customer Support

We may use information to:

• Respond to questions
• Assist with orders
• Resolve complaints
• Provide sizing assistance
• Assist with shipping and tracking
• Handle returns, refunds, or replacements
• Communicate about changes or issues affecting an order

Operating and Improving Our Store

We may use information to:

• Operate and maintain the Site
• Understand how customers use the Site
• Improve products and services
• Improve customer experience
• Diagnose technical problems
• Analyze Site performance

Security and Fraud Prevention

We may use personal information to:

• Verify transactions
• Detect suspicious activity
• Prevent fraud and abuse
• Protect our customers
• Protect our Site and business

Marketing and Advertising

Where permitted by applicable law, and where consent is required after obtaining that consent, we may use personal information to:

• Send marketing communications
• Provide promotional information
• Measure advertising performance
• Understand customer interests
• Deliver or measure relevant advertising

You may unsubscribe from promotional emails by using the unsubscribe link included in those communications.

4. LEGAL BASES FOR PROCESSING

Where applicable data protection laws require a lawful basis for processing, we may process personal information based on one or more of the following:

Performance of a Contract

When processing is necessary to accept, produce, fulfill, ship, or support your order.

Legitimate Interests

When reasonably necessary to operate and improve our business, provide customer service, maintain security, prevent fraud, or understand Site performance, provided those interests are not overridden by applicable individual rights.

Consent

When applicable law requires consent, including for certain marketing communications, advertising technologies, cookies, or similar technologies.

Legal Obligations

When processing is necessary to comply with applicable tax, accounting, regulatory, fraud-prevention, or other legal requirements.

EU GDPR provides individuals with rights such as access, rectification, erasure, restriction, objection, and portability in applicable circumstances.

5. COOKIES AND SIMILAR TECHNOLOGIES

We and service providers supporting our Site may use cookies, pixels, tags, and similar technologies.

These technologies may be used to:

• Keep the Site functioning
• Remember customer preferences
• Maintain shopping carts
• Support checkout
• Analyze Site traffic and performance
• Prevent fraud
• Measure advertising
• Personalize experiences where permitted

Where required by applicable law, non-essential cookies or tracking technologies may be used only after appropriate consent has been obtained.

You may be able to manage your cookie preferences through the cookie banner or privacy controls available on our Site.

You may also configure your browser to block or remove certain cookies. Disabling certain cookies may affect Site functionality.

Shopify provides merchants with customer privacy settings, including privacy-policy and cookie-consent tools that can be configured by region.

6. HOW WE DISCLOSE PERSONAL INFORMATION

We may disclose personal information when reasonably necessary to operate our business, fulfill orders, provide services, or meet legal requirements.

Shopify

Our online store operates using Shopify's ecommerce platform.

Shopify may process personal information as necessary to provide store, checkout, payment, security, fraud-prevention, and related commerce services.

Payment Providers

Information necessary to authorize, process, verify, or refund payments may be processed by the payment provider selected during checkout.

Production and Fulfillment Providers

Information reasonably necessary to produce and fulfill your order may be provided to production or fulfillment providers.

This may include:

• Customer name
• Product selection
• Product options
• Personalization details
• Submitted photographs or artwork
• Shipping information

Shipping and Delivery Providers

Information necessary to deliver your order may be provided to shipping carriers and logistics providers.

Technology and Service Providers

We may use third-party providers that support:

• Website functionality
• Customer support
• Email communications
• Analytics
• Fraud prevention
• Advertising
• Marketing
• Business operations

Legal and Compliance Purposes

We may disclose personal information when reasonably necessary to:

• Comply with applicable law
• Respond to lawful governmental or court requests
• Protect our legal rights
• Investigate fraud
• Address security incidents
• Protect customers or others

7. SHOPIFY

Our Site is powered by Shopify.

When you interact with our Site, Shopify may process certain information relating to your browsing activity, device, orders, payments, checkout, and interactions with Shopify-powered services.

Certain Shopify services, such as Shop or Shop Pay, may involve additional processing subject to Shopify's own privacy practices.

Customers may review Shopify's consumer privacy information for additional details about how Shopify processes personal information.

8. PERSONALIZED PRODUCTS AND CUSTOMER-SUBMITTED CONTENT

Certain Azhawaiian products may allow customers to submit:

• Photographs
• Names
• Dates
• Text
• Artwork
• Images
• Other personalization content

We may use this content as reasonably necessary to prepare, produce, and fulfill the requested product and provide related customer support.

Personalization content may be provided to production partners when necessary to manufacture your order.

Customers should submit only content they are authorized to use.

For additional information regarding intellectual property and customer-submitted content, please review our DMCA & Intellectual Property Policy and Terms of Service.

9. BEHAVIORAL ADVERTISING AND ANALYTICS

Where permitted by applicable law, we may use analytics or advertising services to:

• Understand Site usage
• Measure marketing performance
• Analyze customer interactions
• Improve advertising
• Provide relevant advertising

Depending on applicable privacy law and the technologies being used, certain disclosures of personal information for targeted or cross-context behavioral advertising may be considered a “sale,” “sharing,” or targeted advertising.

Where required, eligible customers may be provided with consent or opt-out mechanisms through our Site's privacy controls.

California privacy law provides qualifying consumers with rights that can include opting out of the sale or sharing of personal information.

10. MARKETING COMMUNICATIONS

If you subscribe to marketing communications, we may send promotional emails or other messages where legally permitted.

You may unsubscribe from promotional emails at any time by using the unsubscribe link included in the communication.

Unsubscribing from marketing messages does not prevent us from sending transactional or service-related communications necessary for your order, such as:

• Order confirmations
• Shipping notifications
• Tracking updates
• Customer service messages
• Refund information
• Security notices

11. INTERNATIONAL DATA TRANSFERS

Because we operate an international ecommerce website and use service providers that may operate in different countries, personal information may be processed outside the country where you live.

This may include processing in countries where:

• Shopify
• Payment providers
• Production providers
• Shipping carriers
• Technology providers
• Other service providers

operate.

Where required by applicable data protection law, appropriate measures may be used in connection with international transfers of personal information.

12. DATA RETENTION

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:

• Fulfill and maintain order records
• Provide customer support
• Meet accounting and tax requirements
• Resolve disputes
• Prevent fraud
• Enforce agreements
• Comply with applicable legal requirements

Retention periods may vary depending on the type of information, the purpose for which it was collected, and applicable legal requirements.

When information is no longer reasonably necessary, it may be deleted, anonymized, or otherwise disposed of as appropriate.

Requests for deletion may be subject to legal or operational exceptions where retention is permitted or required.

13. DATA SECURITY

We take reasonable administrative, technical, and organizational measures designed to protect personal information from:

• Unauthorized access
• Misuse
• Loss
• Alteration
• Unauthorized disclosure

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

Customers should protect their own account credentials and notify us if they believe their account or personal information may have been compromised.

14. YOUR PRIVACY RIGHTS

Depending on where you live and the privacy laws applicable to you, you may have rights relating to your personal information.

These may include the right to:

• Request access to personal information
• Request correction of inaccurate information
• Request deletion of personal information
• Request restriction of certain processing
• Object to certain processing
• Request portability of certain information
• Withdraw consent where processing is based on consent
• Opt out of certain targeted advertising or data sharing
• Appeal certain privacy-request decisions where applicable
• Lodge a complaint with an applicable privacy or data protection authority

These rights are not absolute and may be subject to exceptions permitted by applicable law.

15. UNITED STATES PRIVACY RIGHTS

Residents of certain U.S. states may have additional privacy rights under applicable state privacy laws.

Depending on the law applicable to you, these rights may include the ability to:

• Request information about personal information collected
• Access personal information
• Correct inaccurate personal information
• Request deletion
• Obtain a portable copy of certain information
• Opt out of certain sales or sharing of personal information
• Opt out of certain targeted advertising
• Exercise other privacy rights provided by applicable law

If our Site provides a Your Privacy Choices, cookie preference, or data-sharing opt-out mechanism, eligible customers may use that tool to exercise applicable rights.

California's privacy framework includes rights relating to access, correction, deletion, and opting out of certain sales or sharing of personal information.

16. EEA AND UNITED KINGDOM PRIVACY RIGHTS

If you are located in the European Economic Area or United Kingdom, applicable data protection laws may provide rights including:

• Right of access
• Right to rectification
• Right to erasure
• Right to restriction
• Right to object
• Right to data portability
• Right to withdraw consent where processing relies on consent

These rights may be subject to conditions and exceptions under applicable law.

You may also have the right to lodge a complaint with the appropriate data protection authority.

EU and UK authorities recognize these categories of data-subject rights, subject to applicable conditions and exceptions.

17. CANADA AND AUSTRALIA

Customers located in Canada or Australia may have additional privacy rights under applicable local privacy laws.

Where those laws apply to Azhawaiian or a particular processing activity, we will handle personal information and valid privacy requests in accordance with applicable requirements.

18. EXERCISING YOUR PRIVACY RIGHTS

To submit a privacy-related request, please contact us at:

Email:
azhawaiian.com@gmail.com

Please include sufficient information for us to understand and process your request.

Where permitted or required by law, we may need to verify your identity before completing certain privacy requests.

Authorized agents may submit requests where applicable law allows them to do so.

Shopify also provides merchant tools designed to assist with customer data access and deletion requests.

19. CHILDREN'S PRIVACY

Our Site is intended for general ecommerce customers and is not specifically directed toward young children.

We do not knowingly collect personal information from children in violation of applicable law.

If you believe a child has improperly provided personal information to us, please contact us so that we can review the matter.

20. THIRD-PARTY WEBSITES

Our Site may contain links to websites or services operated by third parties.

Third-party sites are governed by their own privacy practices and policies.

Azhawaiian is not responsible for the privacy practices or content of third-party websites or services.

We encourage customers to review applicable privacy policies before submitting personal information to third-party services.

21. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes to:

• Our website
• Business practices
• Shopify functionality
• Service providers
• Privacy practices
• Applicable legal or regulatory requirements

The latest version will be published on this page with an updated Last Updated date.

22. CONTACT US

For questions, privacy requests, or complaints relating to this Privacy Policy, please contact:

Azhawaiian

Email: azhawaiian.com@gmail.com

Phone: +1 (303) 927-0723

Business Address:
1492 Broadway ST STE 314C
Boulder, CO 80302
United States

For general questions about orders, products, shipping, sizing, payments, returns, or refunds, please visit our Contact Us page.